Privacy Policy

Who we are

This policy covers https://forrestshop.net and the text messages, calls and emails sent by Forrest LLC d/b/a Forrest Shop, 1625 S Larkin Ave, Joliet, IL 60436 · (815) 242-4664 · info@forrestllc.net.

What we collect

When you book a service or claim an offer we collect:

• Your name, company, mobile phone number and email address
• Truck details you provide (unit number, VIN, year, make, model) and a description of the problem
• Your preferred day and time, the offer you claimed, and your text message consent choices
• The page and ad campaign that brought you to the site, and the code of a Forrest Shop NFC chip if you tapped one
• Basic technical data such as IP address and browser type, used for security and to stop spam

How we use it

We use your information to schedule and perform the service you asked for, send estimates, updates and invoices, honor offers, answer questions, and, only if you agreed, send promotional texts.

Text messaging and your mobile number

We will not share, sell, rent or trade your mobile phone number or SMS opt-in consent with any third party or affiliate for their marketing or promotional purposes.

Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that deliver messages on our behalf (such as our messaging platform and phone carriers).

Who we share information with

We share information only with service providers that help us run the business, such as our shop management software, customer messaging platform, website hosting, and the technicians and subcontractors who perform your service. They may use it only to provide those services. We may also disclose information when required by law.

How long we keep it

We keep service and invoice records for as long as needed for warranty, tax and legal purposes. You can ask us to delete marketing information at any time.

Your choices

Reply STOP to any text to stop messages. To see, correct or delete your information, contact us using the details below.

Contact

Forrest LLC d/b/a Forrest Shop, 1625 S Larkin Ave, Joliet, IL 60436 · (815) 242-4664 · info@forrestllc.net